Water damage is one of the most stressful emergencies a Boise homeowner can face. Whether it’s a burst pipe, flooding, or an appliance failure, the steps you take in the first few hours can significantly impact the final damage and your insurance claim. Here’s what to do immediately.
1. Ensure Safety First
Before entering a flooded area, make sure electricity to the affected area is turned off at the breaker. Standing water and live electricity is a deadly combination. If you’re unsure, don’t enter — call us first at (208) 555-0100 and we’ll advise you.
2. Stop the Water Source
If the water damage is from a burst pipe, find your main water shutoff and turn it off. For most Boise homes, the main shutoff is located near the water meter or in the garage. If flooding is from outside, move valuables to higher ground if it’s safe to do so.
3. Call Your Insurance Company
Notify your homeowner’s insurance as soon as possible. Most policies require prompt notification. Take note of your claim number and ask about emergency mitigation coverage — most policies cover professional water extraction and drying.
4. Document Everything
Before cleanup begins, photograph and video all damage. Get wide shots showing the overall scope and close-ups of specific damage. This documentation is crucial for your insurance claim.
5. Call a Professional Restoration Company
DIY water cleanup is rarely adequate. Consumer fans and dehumidifiers can’t match the drying capacity of commercial equipment, and moisture trapped in walls and subfloors leads to mold growth within 24-48 hours. Professional restoration companies like Boise Water Damage Restoration Experts have industrial-grade equipment and moisture meters to ensure complete drying.
6. Remove What You Can
While waiting for the restoration crew, move furniture and valuables out of wet areas if it’s safe to do so. Place aluminum foil under furniture legs to prevent staining on wet carpet.
What NOT to Do After Water Damage
- Don’t use a regular household vacuum to remove water
- Don’t turn on ceiling fans if the ceiling is wet
- Don’t enter rooms with sagging ceilings
- Don’t wait — every hour increases damage and mold risk
Call Boise Water Damage Restoration Experts Now
We’re available 24/7 for emergency water damage response throughout Boise, Meridian, Nampa, Eagle, and the Treasure Valley. Call (208) 555-0100 for immediate assistance or a free damage assessment.